Overdesksupport ops
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PRICING

Honest, published pricing.

No “contact sales” to see a number. Free to start; move up a plan when your queue does. Every plan keeps a human on the send button — and no plan ever bills you per resolution.

Free

Try Overdesk with your own support queue

$0/mo
  • ✓100 conversations / month
  • ✓60 requests / minute
  • ✓1 integration
  • ✓14-day report retention
  • ✓Sonnet model only
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Starter

For small teams running daily support

$49/mo
  • ✓1,000 conversations / month
  • ✓300 requests / minute
  • ✓Unlimited integrations
  • ✓All 10 reports + 6 analyses
  • ✓90-day report retention
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ProRECOMMENDED

For teams scaling AI-powered support

$199/mo
  • ✓10,000 conversations / month
  • ✓1,000 requests / minute
  • ✓Opus model access
  • ✓Priority job queue
  • ✓365-day report retention
  • ✓Usage-based overage billing
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Enterprise

Custom deployments + SLA

Custom
  • ✓Unlimited conversations + drafts
  • ✓5,000 requests / minute
  • ✓Bring your own Anthropic key
  • ✓Unlimited retention
  • ✓Custom integrations
  • ✓SLA + dedicated support
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all plans are draft-assist — Overdesk drafts, your team sends. the three questions everyone asks →
THE SUCCESS TAX

Per-resolution pricing punishes you for getting better.

Most AI support tools bill per resolution, task, or “outcome.” The better the AI performs, the bigger the invoice — your reward for improving is a higher bill. We call it the success tax. Drag the slider and watch it compound.

MONTHLY COST CALCULATORvendor list prices, as published july 2026
Zendesk AI $1.50–2.00 / verified resolution$750 – $1,000
Intercom Fin $0.99 / outcome, 50-outcome minimum$495
HelpScout AI Answers $0.75 / resolution, plus per-seat plans$375
eesel AI $0.40 / task$200
Overdesk STARTER PLAN, FLAT$49
sources: fin $0.99/outcome with a 50-outcome minimum · zendesk verified-resolution billing $1.50–$2.00 · helpscout ai answers $0.75/resolution list, prepay discounts exist (seat plans $25–75/user extra) · eesel $0.40/regular task. overdesk figures are the published plans above; free covers 100 conversations/mo. assumes each AI-handled conversation bills as one resolution/outcome/task under each vendor’s definition — vendors define these differently, and list prices move; check the vendor’s page before you budget.
↑ same queue, same month. only one of these numbers stays put when your AI improves.

Flat price. Human on send. No surprises.

Connect your helpdesk and review your first drafts today — the free plan needs no card and covers 100 conversations a month.

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comparing tools? vs HelpScout AI · vs eesel AI